I started on the product side, not the sales side.
For the first few years I was inside the plants. Opening samples, arguing specs with the lab, chasing production schedules that always slipped. I learned fast which factories actually run what they print on their website, and which ones quietly change the grade between the sample and the bulk order.
Later I started helping overseas buyers who kept hitting the same wall. Alibaba gave them a factory name, a price, and a handshake. When the container arrived off-spec, there was no one on the ground to call. So I started doing the job properly: verifying the plant, comparing three to five factories side by side, checking the COA before loading, and being the person who answers the phone when something goes wrong.
You talk to the person doing the work.
I could work for a trading house. I chose not to. A trading company has sales targets, a minimum order book to hit, and a product manager who rotates every two years. You end up talking to whoever happens to be on shift.
I'm a solo practice out of Changsha. The person who reads your COA is the same person who visits the plant, calls the factory when the schedule slips, and signs your B/L. If something goes wrong at your dock, you don't get bounced between a sales rep and a support queue. You get me.
Agreed upfront. No hidden layers.
My service fee is agreed in writing before any order is placed. You see the ex-works price from the factory; you know exactly what my service costs. No hidden fees. The price you see is the factory price plus my agreed service fee.
If you only need a factory phone number, I'm not the right fit. If you need someone to run the buying job end to end, we should talk.
